Ziacom Group
Ethics Channel

Information Regarding the Existence of Ziacom Group Ethics Channel

With the aim of strengthening a genuine culture of compliance, integrity and corporate responsibility, and acting consistently with its values and principles, Ziacom Group has implemented a confidential Internal Information System, known as the Ethics Channel.

This Channel constitutes the formal mechanism through which any individual who is part of the organisation, or maintains a professional relationship with it, may securely, confidentially and responsibly report facts or conduct that may involve:

  • Actions or omissions that infringe European Union law or applicable national legislation.
  • Facts or behaviours that may generate criminal, administrative, regulatory or reputational risks for the company, or give rise to criminal liability of the legal entity.
  • Indications or suspicions of money laundering or terrorist financing, as well as significant deficiencies in internal control systems relating to prevention measures.
  • Situations involving conflicts of interest, corruption, fraud, misuse of confidential information, or any other conduct contrary to the principles of integrity and transparency governing the organisation.
  • Breaches of the internal policies, corporate protocols or any other internal regulations of the organisation.
  • Conduct falling within the scope of the Protocol for Action against Workplace Harassment, Sexual Harassment or Harassment on the Grounds of Sex, as well as violations of measures aimed at guaranteeing the real and effective equality of LGTBIQ+ individuals.

It is further recalled that responsibility does not rest solely with the person committing an infringement, but also with those individuals who, having knowledge of improper conduct, tolerate it, approve it, or fail to report it immediately to their hierarchical superiors or to the manager of the Ethics Channel.

 

Ziacom Group

Features and Use of the Ethics Channel

  • Confidentiality guarantee: Access to the information received is restricted. All reports are taken seriously and handled by an independent third party to ensure total confidentiality. Anonymous reporting is allowed, although identification is encouraged to ensure effective protection and follow-up.
  • Good faith: Reports must be submitted responsibly and in good faith. Full certainty is not required, but honesty is expected.
  • Non-retaliation: No retaliation or adverse consequences shall occur against anyone who reports in good faith. On the contrary, such commitment will be positively valued. Any employee who believes they have suffered retaliation must report it immediately via the Ethics Channel.
  • Proportionality: All reports are treated equally, regardless of who submits them.
  • Decision-making: All decisions related to whether to initiate an investigation or close a report are documented and follow the established Ethics Channel Protocol implemented by Grupo Ziacom.
  • Deadlines: The protocol ensures compliance with applicable legal deadlines, depending on the nature of the report.
  • Data protection: Personal data is processed in accordance with applicable legislation.
  • Rights of the whistleblower and the investigated person: The protocol ensures the rights and duties of both parties are respected at all times.

Failure to report may be considered a very serious disciplinary offence.

Finally, we stress that the collaboration of all members of the Company is essential for the effective implementation of the criminal compliance program, whose purpose is to protect the legal entity and ensure its continuity and sound functioning, and, consequently, the well-being of all its employees.

FAQs

The Ethics Channel is the Internal Information System implemented by the organisation to enable the secure, confidential and, where applicable, anonymous reporting of conduct that may constitute regulatory non-compliance or breaches of corporate principles and values.

It forms an essential part of the company’s compliance and risk prevention framework.

The Ethics Channel may be used by any person who is part of the organisation or maintains a professional relationship with it, including employees, former employees, collaborators, suppliers, clients and other associated third parties.

Yes. The Ethics Channel allows anonymous communications.

However, identification is recommended where possible, as it facilitates the investigation and ensures more effective protection against potential retaliation.

The procedure is handled within the time limits established by the applicable regulations, with an ordinary maximum period of three months to provide a response to the reporting person, except in cases of particular complexity.

Any conduct that may constitute a serious or very serious administrative offence, particularly where it involves financial harm to the Public Treasury and/or the Social Security system.

Any actions or omissions affecting the European Union, in particular in the following areas:

  • Public procurement.
  • Financial services, products and markets.
  • The prevention of money laundering and terrorist financing.
  • Product safety and compliance.
  • Transport safety.
  • Environmental protection.
  • Radiation protection and nuclear safety.
  • Food safety, feed safety, animal health and animal welfare.
  • Public health.
  • Consumer protection.
  • The protection of privacy, personal data and the security of network and information systems.
  • The protection of the financial interests of the European Union.

Actions or omissions affecting the internal market of the European Union in matters relating to competition and State aid, as well as infringements concerning corporate taxation or practices aimed at obtaining tax advantages contrary to the spirit of the applicable legislation.

Information relating to operations or practices that may be connected to money laundering and/or terrorist financing within the scope of the activities of Grupo Ziacom.